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FAQs

Have a question for us? Take a look at some of our most frequently asked questions below.

Permanent QR code

I haven’t received my monthly QR code?

We’re pleased to say that we have now moved to a permanent QR code, meaning you won’t have to save it each month. Simply log into your account here: https://www.pret.co.uk/en-GB/my-account to view your QR code and save it to your wallet.

Coffee Subscription

Click & Collect

Can I get Click & Collect near me?

Use our shop finder to locate shops near you that offer our Click & Collect service to pick up food near to you.

Food & Menu

Coffee & Drinks

Why do the prices for your different coffees vary?

Our prices are based on the cost of raw materials, packaging, and barista effort. This is why the prices of our hot drinks differ.

Customer Service