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FAQs

Have a question for us? Take a look at some of our most frequently asked questions below.

Club Pret

Discounts

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Coffee Subscription

Your Account: Payment, Pausing And Cancellation

When will I be billed each month?

You can find your next renewal date within your Pret Account, as well as on the subscription details email that was sent when you started your subscription, and in your monthly renewal email. 

The billing cycle is monthly from the date you enrol in the subscription. You will be charged on the same date each month, e.g. if you subscribed on the 6th September, your next payment will be on the 6th October. 

If your billing date is not present in a month (say, the 31st), then the preceding date is selected. The renewal shifts back to the original date in the next month. For example, if you have signed up for a subscription that renews on the 31st of every month, your renewal will fall on Jan 31st, February 28th, March 31st and so on, i.e., the subscription will renew on the last day of the month. 

Please note, the expiry date shown next to your QR code might not always be the renewal date. Please refer to your Account or the subscription emails to make sure you don’t miss a renewal date.

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