Dear Pret Customers

It’s been fantastic to see so many of you respecting the social distancing changes we’ve made in our reopened shops, and we’re extremely grateful for your support.

This has given us the confidence to reopen a further 71 shops for takeaway and delivery (including in Birmingham, Brighton, Bristol, Edinburgh, Glasgow, Leeds and Manchester).

The Pret experience for both our customers and teams will continue to feel very different. For example, each shop will be fitted with Perspex screens at the tills, we will restrict the number of customers in our shops, we’ll provide hand sanitiser for customers, and face coverings to our Team Members who prefer to wear one.

Gradually reopening our shops also means that we can work with more of our homeless charity partners across the UK, getting our unsold food to those who really need it.

I want to say another very big thank you to our amazing teams who are coming back to work to make it all happen.

With love,

Pano, CEO

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